How are social innovations created?
Social innovations are developed through a process that encompasses multiple elements aimed at initiating, establishing, and integrating innovative solutions to societal challenges. At Forum for Social Innovation Sweden, we use this model to illustrate what such processes might look like, based on Swedish and international research.
This page was developed by Competence Centre for Social Innovation the European Social Fund with support from the European Union.

The social innovation process
At the center of the model are the social aims and means that characterize social innovation. Six key elements of the process revolve around them. Curious about how the process works in practice? Click on the icons below to learn more and see concrete examples.
Understanding
the societal challenge
How can the causes and
effects of this societal challenge be understood from different perspectives?
Envisioning
societal change
What new visions of the future
do we need to create?
Mobilise
What stakeholders and resources are needed
to address this societal challenge?
Develop and test
How do we co-create and test
solutions through an
inclusive process?
Realise and disseminate
How can these solutions be made easily accessible, user-friendly, and
value-adding?
Create value
What real and sustainable change is
being created, and for whom?
Social aims
and means
Social aims
and means
Reference: The model was developed by Forum for Social Innovation Sweden, drawing inspiration from Lindberg 2021, Mulgan & Pulford 2010, and Westley et al. 2017.
How to use the process model
You can start with any section of the model, depending on what is most relevant or pressing in your specific process. Each section includes guiding questions that can be answered individually or in a group. Finally, you can compile the answers and consider how the different sections influence one another.
Before you get started, keep in mind that:
- The model can be used at various stages of the process to gradually refine it.
- The various parts of the model do not always follow a chronological order but may recur and overlap with one another as the process unfolds.
At the center of the model are the social aims and means that characterize social innovation. Surrounding them are six key components of the process:
Understand societal challenge
This section focuses on identifying and analyzing needs and societal challenges through dialogue between relevant target groups and societal stakeholders. A societal challenge can stem from a thematic area (e.g., poor health or segregation) or a geographic area (e.g., a neighborhood or a park). In social innovation, it is important to foster a broad understanding of the societal challenge based on diverse perspectives, fields of knowledge, and sectors of society. Here, it is crucial to involve the people and organizations directly affected by the societal challenge.
Guiding questions:
- What data is used to identify and analyze the societal challenge?
- How can our understanding of societal challenges be developed in collaboration with target groups and other stakeholders?
- Does this understanding of the societal challenge differ from other established or alternative understandings?
- Are the horizontal principles of gender equality, accessibility, and non-discrimination used to understand the societal challenge?
Envisioning societal change
This section is about imagining the society of the future, if we are allowed to think freely. Here, it is important to create new and alternative visions of the future that can serve as a guide for achieving social change. It is therefore important to challenge limiting norms and assumptions within ourselves and the rest of society.
Guiding questions:
- What would a society look like if the social challenge we want to address no longer existed?
- How can we think beyond our own and others’ established perspectives and ways of working?
- How can we envision and communicate an alternative future?
- Are the horizontal principles of gender equality, accessibility, and non-discrimination being used to envision social change?
Mobilise
This section focuses on mobilizing, coordinating, and connecting relevant target groups and societal actors, as well as the resources (in the form of expertise, manpower, funding, etc.) needed to move the process forward. It is important here to also involve individuals and organizations that have the authority to bring about long-term change.
Guiding questions:
- What resources—in terms of funding, manpower, skills, and so on—are needed to address this societal challenge?
- Which stakeholders from civil society, the business community, the public sector, and academia need to be involved?
- How can target groups and other stakeholders be involved in an inclusive manner?
- How can we ensure diversity among participants in terms of gender, age, country of origin, disability, and so on?
Develop and test
This section focuses on generating new ideas for social change, as well as designing and testing concrete solutions. It involves working together to explore, test, play, and experiment with relevant target groups and social actors. Here, it is important to break down silos and other restrictive structures.
Guiding questions:
- How can we develop solutions that are different from—and better than—those already established in society?
- How can we use the horizontal principles of gender equality, accessibility, and non-discrimination as a resource in this context?
- Are solutions being designed to suit women and men of different ages, countries of origin, functional variations, etc.?
Realise and disseminate
This section focuses on establishing a long-term operational framework for the developed solution and potentially expanding it to additional locations, target groups, and areas of operation. Here, it is important to transition from time-limited projects to long-term organization, for example, by forming a cross-sectoral alliance, a new organization, or an internal unit. It is also important to adapt the solution to local needs while maintaining the core purpose and quality.
Guiding questions:
- What organizational and funding models can we use to implement the solution?
- How can the solution be used on a permanent basis in the day-to-day operations of organizations and society?
- How can we apply these solutions to a wider range of organizational or geographic contexts in order to generate broader benefits for society?
Create value
This section focuses on identifying and highlighting the social, environmental, and economic benefits that the developed solution generates for the individuals, organizations, and communities involved. It is important to track and measure the results, impacts, and outcomes achieved once the solution is implemented. It is also important to visualize and communicate these in a clear and engaging manner.
Guiding questions:
- What values are sought and achieved for individuals, organizations, and society?
- How do we follow up on and build on the results to ensure continued development and benefits?
- How are the values created made visible and communicated to target audiences and other stakeholders?
Examples of applications
This model is designed for anyone who drives, supports, or studies the development of innovative solutions to societal challenges. Here are a few practical examples:
- In a project, the model can be used to gain an overview of one’s own innovation process and identify which areas need further development.
- In an evaluation or research study, the model can be used to understand and analyze the interactions between the various components of the innovation process.
- In a call for project funding, this model can be used to understand what kind of support is needed at different stages of the innovation process.
References
The model was developed by Forum for Social Innovation Sweden, drawing inspiration from:
- Lindberg, M. (2021). Social Innovation in Civil Society Organizations: A Literature Review and Policy Recommendations. Örebro: Entrepreneurship Forum.Learn more here.
- Mulgan, G. & Pulford, L. (2010). Study on Social Innovation. London: The Young Foundation.Learn more here.
- Westley, F., McGowan, K., Tjörnbo, O. (eds.) (2017). The Evolution of Social Innovation: Building Resilience Through Transitions. Cheltenham: Edward Elgar Publishing.Learn more here.